Terms and Conditions

 

 Use of the Site:

The Site is provided to you free of charge for your personal use subject to these Terms.

By using the Site, you agree to be bound by these Terms and Conditions.

All orders and purchases made on the Site will also be governed by the relevant market’s Terms below:

  • Shop with ESUPERMARKETONLINE.COM from our shop Retail or Wholesale markets (All products or Services are sold exclusively by us) Shop & Get Cashback.
  • Shop with our Associates, Retail or Wholesale suppliers, Shop & Get Cashback. We advertise and sale our associates Retail and Wholesale supplier's products and services. Your order will be generated by our cart when you complete upon pay for the order and the order will automatically be redirected to the supplier for any products you buy and delivered by the supplier. When we generate the order for our supplier's products or services, then you will receive a confirmation invoice with an OTP Pin four digit number. You need to retrieve the OTP Pin and give it to driver and confirm received of your products. You can always change your mind and cancel the order as per our refund policy.
  • Shop with our Affiliates partners listed as our merchants, those have joined with us to advertise their products or services as a publisher to our customers, Shop & Get Cash back. You will be redirected to their websites online.

 ; each an "Online Store", together the "Online Mega Markets"

Please note that our Affiliate markets are operated by redirecting customer members from our website to our Affiliate Partner's websites and any products or services ordered from these websites are subject to the terms and conditions available on the relevant website. THESE TERMS AND CONDITIONS DO NOT AFFECT YOUR STATUTORY RIGHTS. Your shopping will be tracked and cashback will be generated from every successful shopping you made. Cashback will reflect to your earnings at your member account when we pay you. Please read how to get cashback at paragraph 5 for more details.

  1. Amendments:

We may update these Terms from time to time and any changes will be notified to you via the e-mail address provided by you on registration or via a suitable announcement on the Site. The changes will apply to the use of the Site after we have given notice. If you do not wish to accept the new Terms you should not continue to use the Site and the Online Stores. If you continue to use the Site after the date on which the change comes into effect, your use of the Site indicates your agreement to be bound by the new Terms and Conditions.

  1. Registration:

To register on the Site, you must be over eighteen years of age. You must ensure that the details provided by you on registration or at any time are correct and complete. Please inform us of any changes to your information by updating your personal details to ensure that our records are correct. You can update your personal details from your member account by using account settings /Basic options from the menu.

 

  1. Password and security:

When you register to use the Site, you will be asked to create a password. You must keep this password confidential and must not disclose it or share it with anyone. You will be responsible for all activities and orders that occur or are submitted under your password. If you know or suspect that someone else knows your password, you should notify us by contacting Customer Services (see below for contact details). If esupermarketonline.com has reason to believe that there is likely to be a breach of security or misuse of the Site, we may require you to change your password or we may suspend your account in accordance with paragraph 10 below. You can always change your password from your member account from account settings by basic option. You need to remember your old password to change to new password. However, if you forget your password then you can use forgot password option from login page.

  1. Membership & Cashback:

When you register for an account and join with our Membership scheme you will receive extra benefit from us. By registering for an account as a member on the Site, you agree to be bound by the membership Terms and Conditions.

How does our cashback work? 

SIGNUP:

You get free membership and access to our website. Sign Up now. You need to have a member account that is now mandatory to receive cashback from your shopping.We can not track your shopping and pay you cashback without member account.

SHOP:

Browse and shop through the retailers listed by our website.

GET CASHBACK:

Earn Cashback on every purchase you make. We will calculate the cashback and confirm you when we track your order you have successfully made. We offer cashback in two different categories: a. Cashback from our merchant's products or services: This Cashback will be calculated from the advertisement fee we will earn from your shopping you made with our affiliate merchants. We will pay you when we receive the fund from our merchants. You will see the estimated time frame at your order details from your member account. You will also be able to view cashback status from cashback (merchant) option from your account. Your cashback may be declined if all or part of your order is returned, amended or cancelled. b.Cashback from our products or our associates supplier's products sold by our shop only: This cashback will be calculated and show the value as cashback with the products or services. We pay instant cashback from each shopping you made from our shop in our market. All cashback will be added at your eWallet and you can view it from your earnings at your member account. You can withdraw cash from your cashback eWallet balance using withdrawl request to us or you can pay for the goods of your next purchase with us. All cashback activities will reflect at your member account and you can view it from earning summery. We pay instant cashback when you buy any quantity of products from our shop only not from our mercnats. It means we multiply your cashback from quantity of products you buy from our shop including our supplier's shop. ie if you buy two mobiles and the cashback value is 10GBP per item then you will receive 2x10=20GBP as cashback. We will debit cashback from your eWallet that we already have paid you if all or part of your of your order is returned, amended or cancelled. For more information, Contact us.

  1. Intellectual property:

The content of the Site is protected by copyright database and other intellectual property rights. You may retrieve and display the content of the Site on a computer screen, store such content in electronic form on disk (but not any server or other storage device connected to a network) or print one copy of such content for your own personal, non-commercial use, provided you keep intact all and any copyright and proprietary notices. You may not otherwise reproduce, modify, copy or distribute or use for commercial purposes any of the materials or content on the Site without written permission from ESUPERMARKETONLINE.COM.

  1. Ratings and Reviews:

 By submitting any content to the Site you agree that:

  • You are the sole author of and are personally responsible for any content you submit (e.g. a written review) and you own any intellectual property rights that relate to it;
  • all 'moral rights' that you may have in such content have been voluntarily waived by you; and
  • We may contact you at the e-mail address attached to your account to request a review or to notify you about the status of your review.

 

You agree that you won't submit anything that:

  • is false, inaccurate, or misleading;
  • you have been paid or rewarded for, if such compensation influenced the content of your review in any way;
  • has been copied from anyone else, or infringes on any third party’s copyright, patent, trademark, trade secret or other proprietary rights or rights of publicity or privacy;
  • violates any law or is considered to be offensive e.g. threatening, libellous or racially or religiously biased;
  • includes references to other websites or any contact information (e.g. email addresses or phone numbers); or
  • contains any computer viruses, worms or other potentially damaging computer programs or files.

Ratings and written reviews will generally be posted within two to four business days. ESUPERMARKETONLINE.COM reserves the right to remove or to refuse to post any submission for any reason.

  1. ESUPERMARKETONLINE.COM Social Media Community Rules:
  • We encourage comments on ESUPERMARKETONLINE.COM related subjects in an intelligent and constructive manner. We reflect a wide range of interests for the benefit of all of our users.
  • Treat others as you would like to be treated. Be polite, even if you disagree. Abusive language, aggression and bullying are not allowed (whether aimed at users, individuals, ESUPERMARKETONLINE.COM or other companies). Distressing content is also banned.
  • We will try to help you with any queries, but to respect your privacy we cannot ask for personal contact details on this page. It may be necessary to ask you to contact us via Private Message/Direct Message.
  • To safeguard the privacy of individuals any postings including information that may identify individual's offline will be removed.
  • Repeated duplicate postings (spam) by the same user or groups will be removed as they clutter up discussions for other users.
  • Comments subject to legal issues (slander, defamation, contempt of court) or publishing / encouraging / endorsing illegal activity will be removed.
  • Content with overt religious or political bias intended to incite others will be removed. Aggressive lobbying that disrupts the community for other ESUPERMARKETONLINE.COM users will be removed.
  • Impersonating brands or other users or featuring licensed or copyright material is not allowed.
  • Content containing unverified or false claims about products will be removed.
  • Finally, ESUPERMARKETONLINE.COM retains the right to remove content posted on social media or block users from posting to any of our page for any other reason deemed necessary to create a helpful community.

Please respect all of Facebook's terms and conditions.

Please respect all of Twitter's terms and conditions.

Please respect all other social network's terms and conditions.

  1. Availability of the Site:

Although ESUPERMARKETONLINE.COM aims to offer you the best service possible, ESUPERMARKETONLINE.COM makes no promise that the services at the Site will meet your requirements. ESUPERMARKETONLINE.COM does not guarantee that the service will be fault free. If a fault occurs in the service, you should report it to the Customer Services (see below for contact details) or by email at mail@esoluk.com and we will attempt to correct the fault as soon as we reasonably can.

Your access to the Site may be occasionally restricted to allow for repairs, maintenance or the introduction of new facilities or services. ESUPERMARKETONLINE.COM will attempt to restore the service as soon as it reasonably can.

 

  1. ESUPERMARKETONLINE.COM right to suspend or cancel your registration:

ESUPERMARKETONLINE.COM may suspend or cancel your registration of membership immediately at our reasonable discretion or if you breach any of your obligations under these Terms.

The suspension or cancellation of your registration and your right to use the Site shall not affect either party's rights or liabilities.

  1. ESUPERMARKETONLINE.COM liability:

The content on the Site is provided for general information only. It is not intended to amount to advice on which you should rely. You must obtain professional or specialist advice before taking, or refraining from, any action on the basis of the content on the Site.

Although we make reasonable efforts to update the information on the Site, we make no representations, warranties or guarantees, whether express or implied, that the content on the Site is accurate, complete or up to date.

Nothing in this paragraph applies to ESUPERMARKETONLINE.COM’S liability in respect of products sold through the Online Stores.

  1. Third Party Websites:

As a convenience to ESUPERMARKETONLINE.COM customers, the Site includes links to other websites or material which are beyond its control. ESUPERMARKETONLINE.COM is not responsible in any way for content outside the Site.

  1. Applicable Law:

These Terms shall be governed by and construed in accordance with the laws of England and any disputes will be decided only by the English courts.

  1. International Use:

ESUPERMARKETONLINE.COM makes no promise that materials on the Site are appropriate or available for use in locations outside the United Kingdom, unless otherwise stated.

  1. Miscellaneous:

You may not assign, sub-license or otherwise transfer any of your rights under these Terms.

If any provision of these Terms is found to be invalid by any court having competent jurisdiction, the invalidity of that provision will not affect the validity of

The Site is owned and operated by ESUPERMARKETONLINE.COM, office address is at 03 Douglas House, Davison Drive, Cheshunt, Hertfordshire, EN8 0SZ.

If you have any queries, please contact Customer Services or email at mail@esoluk.com.

Last update: 22/12/2023 ESUPERMARKETONLINE.COM, Established from 2011-2023.